Managed IT Services
What are Managed IT Services?
Managed IT Services allow a business to offload its IT operations to a service provider, commonly referred to as a Managed Services Provider (MSP). An MSP will manage, monitor, and maintain your IT infrastructure. These IT services may be outlined in a Service Level Agreement (SLA) and can include the entire IT infrastructure of a business, or just portions of it.
Our Managed IT Services
As a client of our Managed IT Services, you will have peace of mind knowing that all aspects of your IT infrastructure are taken care of. You will have the freedom to focus on what you do best, running your business. We’ll not only take care of your IT operations, but our flat rate solution will give you relief in knowing how much you can expect to pay each month. No more unpredictable charges!
Help Desk / Desktop Support
We provide comprehensive technical support to our end users. It doesn’t matter what device or software you are using, our experienced support team can help with any IT problems that occur.
Information Technology is a major component in the day to day operations of any business. Your network and infrastructure is the lifeline of your business operations. Our team is dedicated, and we will work to keep your systems stable and problem free so you can focus on what matters.
Sleep easy! We offer complete backup and disaster recovery solutions that will greatly reduce your susceptibility to data loss. Our solutions utilize off-site redundant cloud storage and replication to our data center. In the event of a hardware failure, theft of equipment, or other potential crisis you can feel good knowing that your data is secure and your business is protected.
Whether you’re in your office or across the globe, if you’re having an issue with your computer we can help. It doesn’t matter where you are, our experienced technicians can service your computer from a remote location. We’ll troubleshoot the problem and get you back up and running as quickly and efficiently as possible.
Proactive IT Management
Keep your business running smoothly! Local Link is proactive and committed to finding ways to make your network run smoother and more efficiently. Our team will look after and monitor your IT systems 24/7 365 days a year. By doing this, we can identify and prevent issues before they become a problem.
Hardware/Software Procurement and Implementation
Technology is an integral part of business operations. You may eventually need to replace or update your equipment. This can be a confusing and time consuming task. Let our experienced team do the research and the legwork for you. We’ll work with you to find the right solutions for your next hardware or software investment and procurement. From research to implementation, we will work to find the best prices and solution for your needs.